Cookie management
How do we use cookies?
A cookie is a small file that asks for permission to be placed on your computer's hard drive. The file is created automatically (unless blocked by you or your browser) and helps analyse your browsing on our website. Your internet browser can be customised based on your requirements by collecting and remembering your browsing preferences. We use cookies that record traffic to identify which pages are being used. This allows us to analyse page traffic data and improve our website to meet our customers' requirements.
We use this information solely for statistical analysis, including through third-party cookies. In general, cookies help us to provide you with a website tailored to your preferences by allowing us to monitor which pages you find useful and which you do not. This includes pages related to our main product categories, such as carports, pergolas, pool houses and conservatories. A cookie cannot access your computer or any information about you, except for the data you have chosen to share with us. You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can configure your browser to decline them. If you disable these cookies, you will unfortunately not be able to take full advantage of our website.
Use of cookies
Personal data provided by users of the Akena.com website when filling in forms, questionnaires or requests, or by sending emails, will be collected and processed by AKENA in its capacity as data controller.
In accordance with Base Protection's commitment and care to protect personal data, we hereby inform you of the methods, purposes and scope of communication and dissemination of your personal data and your rights, pursuant to Article 13 of GDPR 196/2016.
List of cookies used by our website:
Cookie type |
Cookie name |
Functionality |
Duration |
|
---|---|---|---|---|
Technical cookies |
Drupal |
|
12 months | |
Technical cookies |
Tarteaucitron |
Cookies used by our Axeptio consent tool to record your choices. |
12 months | |
Technical cookies |
Google Recaptcha |
Google's anti-bot service that regulates access and prevents fraud. |
30 days | |
Statistical cookies and audience measurement |
Google Analytics |
Google Analytics cookies, which record a unique identifier used to generate statistical data on how visitors use the website. |
24 months | |
Statistical cookies and audience measurement |
Google Analytics (gtag.js) |
Google Analytics cookies, which record a unique identifier used to generate statistical data on how visitors use the website. |
24 months | |
Statistical cookies and audience measurement |
Hotjar |
Hotjar cookies, a behavioural analysis tool used to analyse the usability of the website. |
12 months | |
Advertising cookies |
Bing Ads Universal Event Tracking |
Bing Ads cookies, used by Microsoft to manage advertisements |
12 months | |
Advertising cookies |
Facebook Pixel |
Facebook Pixel cookies, used by Meta to manage advertising |
12 months | |
Advertising cookies |
Google Adwords (conversion) |
Google Ads cookies, used by Google to manage advertisements |
12 months | |
Advertising cookies |
Google Adwords (remarketing) |
Google Ads cookies, used by Google to manage advertisements |
12 months | |
Advertising cookies |
LinkedIn cookies, used by LinkedIn to manage advertising |
12 months | ||
Advertising cookies |
Youtube |
YouTube cookies, used by Google to manage advertising |
12 months | |
Conversion cookies |
Katchup |
Katchup, used by our website for displaying transactional devices |
12 months | |
Geolocation cookies |
Leaflet |
Leaflet, used by our website to facilitate the display of our agencies on a map and to provide you with information about the agency closest to your home. |
not retained |
Detailed information note on cookies
Use of cookies
The Akena.com website uses cookies to optimise its services for users who visit the site's pages.
If you disable cookies, some of our services may not function properly and some pages may not display correctly.
There are different types of cookies, some of which are used to optimise the functioning of the site, while others enable specific technical or statistical features.
Types of cookies used
Below are the different types of cookies used according to their purpose:
Technical cookies
This website uses cookies to ensure its proper functioning and for this reason these cookies are not subject to user consent. If you choose to disable these cookies through your browser settings, you should be aware that some features of the website may become unavailable.
Statistical cookies and audience measurement
These cookies are used to collect information about how the website is used. This information is used for anonymous statistical analysis to improve the website and provide users with more interesting content. This type of cookie collects anonymous data about user activity and how they arrived at the website. Analytical cookies are sent from the website itself and from third-party domains.
Advertising cookies
The information collected via these cookies is analysed by advertising agencies so that advertisers can offer you advertisements that match your areas of interest.
Conversion cookies
The information collected via these cookies is used to analyse your browsing and activate personalised content scenarios.
How to disable cookies using our module: Tarteaucitron?
When you arrive on our website, a pop-up appears in the centre of your screen. You can then choose to ‘Accept all’, ‘Reject all’ or ‘Customise’ the cookies that you allow us to place on your browser.
You can access these settings at any time by clicking on ‘Cookie settings’ in the footer bar at the bottom of the akena.com website.
How to disable cookies in your browser?
Chrome
- Open the Chrome browser
- Click on the menu in the browser toolbar next to the address bar
- Select Settings
- Click on Advanced
- In the ‘Privacy’ section, click on the ‘Content settings’ button
- In the ‘Cookies’ section, you can change the settings for the following cookies:
- Allow local data to be saved
- Only save local data until you close your browser
- Prevent sites from setting cookies
- Block third-party cookies and site data
- Manage exceptions for certain websites
- Delete some or all cookies
For more information, visit the dedicated page.
Mozilla Firefox
- Open the Mozilla Firefox browser
- Click on the menu in the browser toolbar next to the address bar
- Select Options
- Select the Privacy panel
- Click on Advanced settings
- In the ‘Privacy’ section, click on the ‘Content settings’ button
- In the ‘Tracking’ section, you can change the settings for the following cookies:
- Ask websites never to track you
- Tell websites whether you want to be tracked
- Do not communicate any preferences regarding the tracking of personal data
- From the ‘History’ section, you can:
For more information, visit the dedicated page.
By enabling ‘Use custom settings’, choose to accept third-party cookies (always, from the most visited sites or never) and keep them for a certain period of time (until they expire, when Firefox closes or ask every time). Delete stored cookies
Internet Explorer
- Open Internet Explorer
- Click on the Tools button and select Internet Options
- Click on the Privacy tab and, in the Settings section, move the scroll bar to the desired setting for cookies:
- Block all cookies
- Allow all cookies
- Select the sites from which to obtain cookies: move the slider to a position in the middle so as not to block or allow all cookies, then click on Sites, enter a website in the Website Address box, and click on Block or Allow
For more information, visit the dedicated page.
Safari
- Open the Safari browser
- Click on Safari, select Preferences and click on Privacy
- In the Block Cookies section, specify how Safari should accept cookies from websites.
- To see which websites have stored cookies, click on Details
For more information, visit the dedicated page.
Safari iOS (mobile devices)
- Open the Safari iOS browser
- Click on Settings, then Safari
- Click on Block Cookies and choose from the various options: ‘Never’, ‘Third parties and ads’ or ‘Always’
- To delete all cookies stored by Safari, click on Settings, then Safari and finally on Clear Cookies and Data
For more information, visit the dedicated page.
Opera
- Open the Opera browser
- Click on Preferences, then Advanced, and finally Cookies
- Select one of the following options:
- Accept all cookies
- Only accept cookies from the website you are visiting: third-party cookies sent by a domain other than the one you are visiting will be refused
- Never accept cookies: no cookies will ever be stored
For more information, visit the dedicated page.
Furthermore, we inform you that you can freely configure your privacy settings regarding the installation and use of cookies at any time directly through your browser by following the relevant instructions.
In particular, users can configure ‘private browsing’, whereby their browser stops saving the history of visited sites, any passwords entered, cookies and other information related to the pages visited.
We inform you that if you decide to disable all cookies (including those of a technical nature), the quality and speed of the services offered by this website may be significantly reduced and access to certain sections of the website may be impossible.
Since each browser – and often different versions of the same browser – differ significantly from one another, if you prefer to act independently through your browser preferences, you can find detailed information on the procedure to follow in your browser's guide.
Acceptance and refusal of cookies
By continuing to browse this website, closing the information banner, clicking anywhere on the page or scrolling through the content, you accept the cookie policy and cookies will be set and collected. If you do not accept cookies by continuing to browse, any cookies already stored locally in your browser will remain stored but will no longer be read or used until you subsequently accept the policy. You will always be able to delete these cookies at any time using the methods described above.